Operaton Enterprise Support from itemis
Business-critical processes need a platform the organisation controls permanently. itemis guides companies through the secure operation, evolution, and migration to Operaton.
We hear this often.
Camunda is changing the rules
Camunda 7 CE is reaching end of life. Camunda 8 moves to cloud models and new licensing costs. Existing BPMN investments are under scrutiny, and migration pressure is growing.
Vendor lock-in is becoming a risk
Proprietary platforms tie business-critical processes to external roadmaps and pricing decisions that your organisation has no control over.
Production-critical processes need stability
Approval, integration, and decision processes run around the clock. Unplanned platform changes or licence shifts simply aren't an option.
What is Operaton?
Operaton is the community-driven open-source continuation of Camunda 7 Community Edition, developed by companies and individuals committed to long-term platform stability without vendor lock-in.
The platform provides BPMN-based process automation and DMN-based decision logic built on open standards. Existing Camunda 7 architectures, integrations, and APIs remain compatible. Switching to Operaton doesn’t require starting from scratch.
itemis is lead committer in the Operaton project and is directly involved in shaping the platform’s strategic direction.
What we do for you
Enterprise support & SLA
Defined response times, structured escalation processes, and SLA-based support for productive Operaton environments.
Security & vulnerability management
Support with security incidents, vulnerability management, and coordinated patch management for critical platform components.
Architecture & integration
Clarify architecture and integration questions around Operaton, optimise scaling and performance, and connect external systems.
Platform evolution & migration
Develop custom extensions, adapt BPMN/DMN landscapes, and guide migrations from Camunda 7 to Operaton.
AI & modern automation
Integrate AI components into BPMN processes, orchestrate AI workflows, and structure human-in-the-loop processes.
Training & enablement
BPMN and DMN knowledge transfer for development and business teams who want to work productively with Operaton.
What you gain
Lead committer in the Operaton project
itemis is actively involved in the core development of Operaton. That means direct insight into the platform roadmap, short paths to resolution on critical issues, and real influence over its direction.
Deep BPMN/DMN expertise
Years of experience with Camunda-based enterprise systems and complex integration scenarios, from banks and insurers to public sector organisations.
Open source without hidden interests
No proprietary extensions, no cloud mandate. itemis is committed to open standards and full control over deployment and operations, so your platform stays stable for the long run.
itemis and Operaton by the numbers
in the Operaton open-source project
Years of experience in BPMN, DMN, and enterprise process automation
Open source: no vendor lock-in, no cloud mandate
Ready for stable process automation?
Talk to our Operaton experts: no commitment, no cost. We'll show you how to run your BPMN landscape independently and reliably for the long term.